CPaaS & CCaaS

Flexible, scalable & seamless communications, end-to-end

Improve your communications capabilities, no matter the industry.

Hayo provides omnichannel Communications Platform as a Service (CPaaS) solutions to multinational and local businesses. We provide seamless communications services across a wide range of industries, including tourism, travel, aviation and manufacturing to name a few.

We also provide testing solutions to optimise businesses’ Call Centre as a Service (CCaaS) strategies. Our rigorous testing protocols evaluate the efficiency, reliability and scalability of call centre systems, with a focus on identifying and resolving potential issues. This makes it simple to optimise performance and ensure high-quality customer interactions.

Benefits

Simple Management

CPaaS makes it easy to get your communications services up and running, without the complexity of setting up and managing your own infrastructure.
Flexibility & Scalability

Using APIs, CPaaS solutions can easily be integrated into your business applications and systems. Enjoy the flexibility to scale up or down according to your needs.
Cost Efficiency

Remove the costs associated with owned infrastructure and only pay for the CPaaS features you use. Our call centre testing can also boost operational efficiencies for cost-savings.
Customer Experience

CPaaS enables you to provide communications services to enhance customer experiences, while call centre testing ensures customer service is delivered at the highest quality.