Hayo CEO Statement 2025: Connecting New Markets, Driving Growth and Bringing Innovation to Life
Feraz Ahmed, CEO at Hayo
2024 was an extraordinary year for Hayo. As we enter the new year, I’d like to take a moment to reflect on some of our successes, as well as look ahead to our focus areas for 2025.
From achieving record-high revenue and margins, to expanding our global footprint and forming a number of strategic partnerships, 2024 was a busy year all round. This is a testament to the hard work and dedication of our entire team behind-the-scenes, as well as the continued trust and support of our customers.
We’ve seen demands for digital services like IoT, cloud communications and messaging skyrocket, particularly in emerging markets across Africa, the Middle East and South Asia. By combining networking, telecoms, technologies and digital solutions, we’re continuing to meet these demands and delivering on-the-ground innovation that has a positive impact on local people’s lives.
Our 2024 Milestones
Hayo has continued to grow and adapt to the rapidly evolving telecoms and digital services landscape, delivering tailored solutions according to customer requirements and market demands.
Here are a few key achievements that stood out to me from the last 12 months:
IoT Platform Launch – 2024 saw the launch of our IoT platform, which supports both Machine-to-Machine (M2M) and consumer IoT use cases. This further diversifies our offerings and can be used by both mobile network operators (MNOs) and enterprises. We’re making it simple for MNOs to capture new revenue and serve enterprise demands across verticals like agriculture, healthcare, transportation and more.
Global Footprint Growth – We also expanded our on-the-ground reach across Africa and South Asia to meet growing demands for digital services in dynamic markets. Our new offices in Yaoundé (Cameroon), Niamey (Niger), and Dehiwala-Mount Lavinia (Sri Lanka), will enable more governments, enterprises and service providers to access digital innovation in local markets.
GSMA Membership – Another key achievement was joining the GSMA to collaborate with world leaders, solve industry challenges and shape the future of mobile technology. Hayo has joined a community of industry experts from nearly 700 mobile network operators and more than 450 companies ranging from technology providers through to enterprises from vertical industries.
Strategic Partnerships – On top of this, we formed a number of key strategic partnerships to deliver even greater value to our customers on a global scale.
Hayo has made significant strides in helping our customers overcome challenges in Africa, the Middle East, and other emerging markets.
Connectivity in these areas, especially for large enterprises and hyperscalers, often comes with complexities around local regulations and technical requirements. However, we’ve established ourselves as the go-to carrier for voice, messaging and connectivity solutions in the EMEA region, delivering seamless and reliable services tailored to unique business needs.
Our Key Focus Areas
For the year ahead, our focus remains on four key areas:
Expanding Digital Solutions – We will continue to innovate and deliver impactful digital solutions that address real-world challenges across markets. We are putting a strong focus on advancing our IoT platform, further integrating AI to boost operational efficiency, and introducing new solutions to meet the changing demands of our customers.
Strengthening Partnerships – Partnerships are a fantastic way to combine experience and expertise to deliver the best possible solutions to our customers. We are ready to build and nurture even more collaborations with industry leaders in 2025, creating shared success that aligns with our strategic roadmap.
Enhancing Customer Support – We put our customers at the centre of everything we do. This year, we will focus on providing an even greater level of on-the-ground support, expertise and tailored solutions to accelerate digital transformation for our customers, with trusted guidance end-to-end.
Driving Revenue Growth – 2024 was a great year for Hayo, but 2025 will be even greater. We are identifying and capitalizing on even more opportunities to create added value for our stakeholders, with a comprehensive solutions set for our customers’ long-term success.
Going Big in 2025
As digital transformation continues to shape today’s global business landscape, we are staying ahead of the curve. The industry is moving fast, but at Hayo, we are moving faster.
In 2025 and beyond, we are committed to bridging the digital divide by bringing technology and innovation to underserved communities around the world.
I’d like to say a huge thank you to the entire team at Hayo for helping to make this vision a reality. It is thanks to their hard work, expertise and dedication, that we are able to make a real difference on a truly global scale. There is no team I’d rather be on this journey with.
Each team member brings their own unique insights, experiences and viewpoints, and that’s what makes our team stronger. Combining these different perspectives means that we can collaborate, challenge each other, and create solutions that could not be achieved alone. It’s this blend of talents that drives creativity, collaboration, and shared success.
We remain laser focused on delivering impactful solutions that enhance the lives of people and businesses across the regions we serve.
Together with our partners and customers, we are excited to shape a brighter, more connected future for all.
